More than 1,500 residents and businesses have now signed a petition calling for a Banking Hub in Pembroke Dock, as the campaign to restore face-to-face banking services in the town continues to gather momentum.

The milestone comes as the campaign (led by Member of the Senedd for Carmarthen West and South Pembrokeshire Samuel Kurtz) enters its final phase ahead of a formal review window that will allow the decision that Pembroke Dock does not currently qualify for a Banking Hub to be reconsidered.

Pembroke Dock lost its last remaining bank branch last year, leaving residents—particularly older people, vulnerable individuals and small businesses—without access to in-person banking services.

Campaigners argue that the loss has fundamentally changed how people manage their finances and access cash.

Under current rules set by LINK, the organisation responsible for assessing community access to cash, a location cannot normally be reassessed for a Banking Hub within 12 months of an initial decision unless there has been a significant change in local provision. That 12-month period is now nearing its end.

During this time, Mr Kurtz and local campaigners have worked to build community support, gather evidence of local need and press for greater flexibility in how the rules are applied. Representations have been made to the Financial Conduct Authority and HM Treasury on the national framework governing Banking Hubs and access to cash.

Concerns have also been raised with the Welsh Government and the Older People’s Commissioner for Wales about the disproportionate impact on elderly residents and those unable to travel or use online banking.

Lloyds Bank closed its branch in Pembroke Dock in June of last year. This closure was the last remaining bank branch in Pembroke Dock, and follows the recent closures of all banks in Pembroke, Tenby, Saundersfoot, Narberth, Neyland, and Milford Haven (with only a Nationwide Building Society now remaining in Milford Haven).

A dedicated Banking Hub would serve not only serve Pembroke Dock residents, but the wider region of South Pembrokeshire.

banking hub petition Pembrokeshire
More than 1,500 residents and businesses have now signed the petition. (Welsh Conservatives)

Support for the campaign has continued to grow, with signatures collected from across Pembroke Dock and the surrounding area.

“Reaching 1,500 signatures shows just how strongly people feel about this,” said Mr Kurtz.

“Not everyone can bank online or travel to Carmarthen easily when there’s a problem. For many residents, face-to-face banking is essential, not optional.”

Local businesses have also voiced concern about the impact of losing banking services, citing difficulties with cash handling, deposits and day-to-day transactions.

With the review deadline approaching, further engagement is planned to ensure the strongest possible case can be submitted to LINK once the reassessment window opens.

“I remain confident that Pembroke Dock meets the spirit and intent of the Banking Hub scheme and I’m determined to continue pressing for a fair review, and one that considers the wider community of South Pembrokeshire who would use this important facility,” he added.

The petition is also available at the Morrisons Local on Diamond Street.