Founded in 2005, West Wales Holiday Cottages is a family-run business supporting owners of 800 cottages across Pembrokeshire, Ceredigion and Carmarthenshire with marketing and bookings for their properties. The expansion of the West-Wales based business will see the Company working from both their existing head office premises in Aberporth, Ceredigion and their new office in Tenby Town Centre. Having started with just five cottages, the website has grown to promote 800 cottages across the three counties of Pembrokeshire, Ceredigion and Carmarthenshire.
Sian-Elin Davies, Business Manager at West Wales Holiday Cottages, pictured at the company’s new Tenby office.
The team members proudly live in West Wales and provide prospective holidaymakers with local knowledge and first-class customer service, a personal touch that creates strong and enduring customer relationships as many of their customers book through them year on year. With many of the staff speaking Welsh as their first language, the company are clearly proud of its heritage and is always keen to try to introduce visitors to Welsh history and culture whilst they enjoy their time here.
Being truly local also means they’re well-placed to support property owners in the running of their business, maintaining partnerships with dozens of local businesses, from cleaning and maintenance companies through to insurance providers - most recently striking up a partnership with Cleddau Insurance in Milford Haven to offer holiday insurance to their customers.
West Wales Holiday Cottages’ Business Manager, Sian-Elin Davies, said:
“West Wales Holiday Cottages started with just five cottages. As the business has grown, the values which have always been important to us still stand true; being local, independent, and Welsh.
“We feel that this is the right time for us to open a new hub in Pembrokeshire for the business so we can better support our existing cottage owners, as well as new partners who wish to work with us in the future. We already market over 300 properties in the county, and a new base here shows our commitment to ensuring we support the tourism efforts in Pembrokeshire.
“As a super-flexible platform, we are always evolving to offer the best possible tools to our owners, and 2023 will bring further exciting developments to our service.
“The power of ‘buy local’ is definitely in force, and we are proud to be part of it.”