Working in partnership, Hywel Dda University Health Board, Medirest - part of Compass Group UK & Ireland, and Costa have created Costa’s first bilingual coffee shops at Welsh hospitals.

Costa in Withybush, Glangwili and Prince Philip Hospitals are now open and displaying opening hours and menu boards in both languages, along with Welsh speaking staff who wear lanyards to identify themselves to customers.

Sarah Jennings, director of governance, communications and engagement for Hywel Dda University Health Board, said: “Our Welsh language services team has been working closely with Costa from the beginning. Costa is an international company and operate in many languages, and appreciates the importance of language. Our patients’ language choice is very important to us, and we’re very proud that this is the first Costa in Wales to display bilingual menu boards. We hope that the public enjoy their coffee in a homely bilingual atmosphere.”

Simon Brown, regional manager South West & Wales, healthcare retail, Medirest added: “The Medirest retail team has worked hard to get our three new Costas up and running at Withybush, Glangwili and Prince Philip hospitals. Compass is proud to work with many health boards in Wales, and we work together very closely with them to provide the best services we can at each hospital. It’s great that through our partnership with the Hywel Dda University Health Board and Costa we have been able to create enhanced services for staff, visitors, and patients at these bilingual coffee shops. A big thank you to everyone involved.”