Pembrokeshire-based paving installer, Carew Driveways and Patios, is celebrating after being recognised for its outstanding customer service at a national awards ceremony.

The company won the prestigious Excellence in Customer Service 2015 award at the Brett Approved Installer Awards, a high-status showcase designed to acknowledge the best paving installers in the industry - organised by paving materials manufacturer and supplier Brett Landscaping. Now in its ninth year, the awards are open to all Brett Approved Installers nationwide, who submit their portfolios for scrutiny by an independent judging panel of landscaping specialists.

Andrew McKay and Steve Cook, of Carew Driveways and Patios, was presented with the award at a ceremony held at the Oxford Belfry.

With over 470 entries, the judges saw exceptional examples of customer service by Brett Approved Installers across the UK. However, the service provided by Carew Driveways and Patios truly shone through.

Commenting on their success, Andrew McKay said: “It’s fantastic to be recognised by our peers, and being acknowledged in this way is testament to our team’s exceptional attention to customer service, as well as their installation skills.

“We value the accolade greatly, and feel that being recognised by Brett Landscaping will add to our integrity and help further our business’s growth.”

Alastair Forbes, managing director of Brett Landscaping, highlighted the advantages of the Brett Approved Installer scheme, saying: “Brett Landscaping has become renowned for its high-quality paving products. By matching those high standards with a customer service delivered by true professionals we can, together, achieve the very best results and ensure customer satisfaction.

“For this reason, we want to honour our installation partners across the UK for the outstanding work they perform. In doing so, we are recognising the essential service they provide to our industry, and awarding companies such as Carew Driveways and Patios with the acclaim they deserve. We hope this most recent accolade serves to bring them further success throughout 2016.”