NatWest Tenby is to close on November 23.

The number of transactions taking place at the Tudor Square branch has dropped by 44 per cent since 2011 and only 43 customers use it on a regular weekly basis. Twenty of those customers already use other branches in the area.

Said a NatWest spokeswoman: “We are committed to following the UK Government protocol on branch closures, and we have made the decision following careful consideration of a wide range of factors including branch usage and the alternative ways our customers can bank with us locally.

“Our customers are increasingly using alternative ways to bank with them such as online and mobile banking. As a result, branch transactions have declined by around 36 per cent since 2010 whilst online and mobile transactions have grown by more than 300 per cent. Only nine per cent of their total transactions are now undertaken in branches in comparison to 25 per cent in 2010.”

The spokeswoman continued: “We are writing to all of our customers who use the branch, as well as displaying posters in branch to let them know of the closure. Between now and the closure date, we will engage with all of our customers, local businesses and the wider local community to make sure they are aware of the alternative ways of accessing their banking with us in the local area, and to answer any questions they might have.

“We are working hard to ensure there are a number of alternative ways for people in the area to continue to bank with us including: Post Office - we have reached an agreement with the local Post Office, which is 0.37 miles away from the branch so that our customers can check their balance, deposit and withdraw funds, and business customers can get coinage. There are five Post Offices within five miles of the branch; ATMs - we intend to retain our ATM in the local community, and there are also seven other free to use ATMs within one mile of the branch; mobile branch - we are introducing a mobile branch service to the community and we will be engaging with our customers and the local community to understand the best day and time for the mobile branch to visit.”