Kilgetty mum slams 'shambolic' Social Services over disabled son's move

By Observer Reporter in Local People

A Kilgetty mum who has been involved in an ongoing battle with Social Services after her disabled son was moved from his home with only three days warning, has spoken again of the nightmare few months they have endured.

Forty-four-year-old Simon Woolley and his friend 48-year-old Mark Price were moved out of their accommodation in Hundleton on December 12, days before Christmas, where they had been living independently for four years, and looked after by carers from Croeso Care, supervised by Social Services, leaving their mothers, Gwyneth Woolley, of Kilgetty, and Gaynor Price, of Tenby, worried and waiting for an explanation.

Since being moved from the bungalow, the two men, who regularly attend the Avenue Centre in Tenby’s Greenhill Avenue, have been placed in a temporary holiday let in Red Roses.

Mrs. Woolley at the time said that whoever was at fault had ‘no heart’ to put two disabled people and their families through such an ordeal just before Christmas.

After waiting for weeks and having been given no explanation from Social Services or anyone at Pembrokeshire County Council on why the two men were moved, Mrs. Woolley lodged a formal complaint with the authorities and met with the Social Service sector in January.

Speaking to the Observer, Mrs. Woolley claimed that the Ssocial Services had made a complete ‘shambles’ of the matter.

“After 11 weeks cramped in holiday accommodation, my son Simon and his friend Mark are no nearer to being moved to their new place,” she said.

“I put in a formal complaint to the director of social services with not much joy, as it was passed to the complaints department, so I have had to put another complaint in about the complaints procedure, which left me not knowing what was going on!

“Although we had two meetings, we got nowhere. This made someone from Adult Learning finally go and see where Simon is living, which is meant only as a holiday let, and not to meet the needs of a disabled tenant. They saw how cramped this accommodation is for him, and how he has none of his things, including the Sky TV, which were a big part of his life. He is fed up!”

Mrs. Woolley explained that Social Services had known Simon needed somewhere else to go since last June, when the care company lost the contract for looking after them.

“Social Services have been paying out £700 per week since their move, plus laundry bills, money which is coming out of the Social Services budget, which could have been used for someone else if they had not caused this shambles,” she said.

“I have asked that they try and find some accommodation for them which will not cost the Housing Assosiation as much money, but to no availl.”

After having no contact with anyone for a fortnight after her meeting, Mrs. Woolley rang Paul Barnard from PCC’s adult learning/mental health department who she had met with in January, and he apologised for not getting back to her, but said that work was due to start on Simon’s new accommodation on Monday, March 13.

“Whether this will happen or not we will have to wait and see!” remarked Mrs. Woolley.

“I think people should know how carers and cared for are being treated in Pembrokeshire by the Social Services.

“It just shows that by a blunder on the part of Social Services in this case, and how much it has cost.

“I only hope that by highlighting this matter, maybe no one else will have to go through what we have gone through,” she added.

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